The year 2022 marked a decisive turning point in the field of artificial intelligence, in particular with the rise of the general AI. This technology, able to create original content from training data, quickly conquered the public sector. Many institutions have seized its potential to improve their services, optimize their processes and strengthen their interaction with citizens. In this article, we explore the spectacular rise of the general AI in 2022 and its major impacts in the public sector.
Spectacular rise of general AI in 2022
In 2022, the generative AI developed tremendously thanks to the significant progress made in deep learning models and neural network architectures. Technologies such as transformers have made it possible to create models capable of generating text, images, videos and even music, with a level of quality never before achieved. These advances have sparked a real enthusiasm, both in the private and public sectors, where they have been quickly adopted to meet various needs. On the other hand, easier access to open source platforms and robust APIs has democratized the use of generic AI, making it accessible to more institutional actors seeking innovation.
Major public sector impacts of general AI
The integration of generative AI into public administrations had profound and positive effects in 2022. It has made it possible to automate the writing of administrative documents, improve the quality of service to users through smarter chatbots, and customize public communications. In terms of internal management, the General AI has optimized the processing of massive data, facilitating decision-making and reducing processing times. In addition, this technology has played a key role in raising awareness and educating citizens, producing appropriate and interactive educational content. However, these advances have also raised important ethical and regulatory issues, encouraging public authorities to set up frameworks to ensure transparency, security and protection of personal data.
The year 2022 will continue to be a major milestone in the history of artificial intelligence, marked by the rapid and promising rise of general AI in the public sector. By transforming the way administrations operate and creating new opportunities for citizen engagement, this technology has laid the foundations for a thorough modernisation of public services. While there are still many challenges, particularly in terms of ethics and regulation, the General AI is already a key lever for building a more efficient, inclusive and innovative administration.
